Version 2 of the APIs will be deprecated on April 5, 2025. Please plan your migration to version 3 at the earliest.
This documentation is for version 2 of the APIs. Documentation for version 3 (/v3) can be found
here.
What is new in version 2?
1. Inclusion of Null Values
2. Handling of Empty Strings
3. Inclusion of /v2 in the Response URL
4. Ability to filter the tickets based on 'status', 'priority', 'type', 'group', 'assigned_to', 'category', 'subcategory', 'source' and 'contact' in list all tickets endpoint.
5. New survey related endpoints
More information on using the Desk365 API can be found
here.
